Appointments Required For New Clients (No Walk-ins)

Our food, both purchased and donated, is for low-income residents of Surrey, North Delta or Cloverdale. All clients must live north of 40 Avenue in Surrey, North Delta or Cloverdale, provide proof of address, proof of dependants as well as proof their income falls below the low income cut-off (LICO). You must book an appointment to register the first time you come. 

Please contact us at 604.581.5443 for an appointment time.

What You’ll Need

Appointments Required For New Clients (No Walk-ins)
To register, each adult in the household will need:

Picture ID
Please provide official, government issued identification, such as a driver’s license, BC Identification, passport, status card, Canadian immigration papers or landed immigrant card.

Proof of Address
Please provide an official piece of mail showing you live in Surrey or North Delta. Telephone, hydro or cable bills are ideal.

Proof of Low Income
Every adult receiving any source of income in your household must provide a copy of their income (pay cheque, Employment Insurance, Assistance, Disability Benefits, pension etc.)

Proof of Dependents
You must provide the physical Care Cards for each child in your household.

*Please Note: You will be asked to update your information once every 6 months.

Alternate Locations

If you live south of 40 Avenue, please go to the Sources – White Rock/South Surrey Food Bank (604) 531-8168. If getting to our Newton location is difficult you may pick-up your food from one of our other distribution centres.

Other Information

  • All clients must provide their own bags and/or boxes to get your food home. The Surrey Food Bank is not able to provide any bags or boxes.
  • We are CLOSED on all statutory holidays. Notices will be posted well in advance, but please be aware of our hours.
  • If the scheduled depot falls on a statutory holiday, your alternate pickup days will be printed on your hamper ticket the visit prior to the holiday. Please retain this information for reference.
  • You will be asked to update your information every 6 months. This is done only between 9:00 AM – 11:00 AM on your distribution day.
  • If you need transit information on how to get to our main location, you can download the information HERE.

Our registration requirements are available in other languages


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